Need Help?

If you’re currently covered by Sears Home Warranty Plan – rest assured you have 24/7 access to prompt and professional service.

 

Schedule Home Warranty Service
 

Place a claim anytime by visiting my.searshomewarranty.com.

To schedule a preventive maintenance visit, please call 855.256.2467.

 

Manage Your Account Online
 

Visit My Account to submit claims, check claim status and manage your plan online.

 

FAQs

Get answers to common questions here.
If you need further assistance, call 855.256.2467.

 

Do I need the Sears Home Warranty Plan if I already have a homeowners’ insurance policy?

Do Sears Home Warranty Plans cover older appliances?

I have new appliances…do I still need the Sears Home Waranty Plan?

Will the Sears Home Warranty Plan pay for itself?2

Are Sears Home Warranty Plan service professionals reputable?

How does the replacement option work with a Sears Home Warranty?

Can I purchase a Sears Home Warranty Plan for a single appliance?

Can you tell me a little bit more about earning Shop Your Waysm points and 2-day FREE shipping?

Is the Preventive Maintenance Check program available for both my heating and cooling system?

How do I add additional appliances, systems and products to my plan?

When will I receive acknowledgement/paperwork for my recently purchased Sears Home Warranty Plan?

How do I upgrade my Appliance Warranty to a Whole House Warranty?

Can I upgrade my Sears protection agreement to a Sears Home Warranty Plan?

How can I update my billing information, payment method, or payment date?

How do I renew my existing plan?

How can I cancel my existing plan?

 

Request a Membership Kit
You should receive a copy of your membership materials within 7-10 business days of ordering. If you haven't received your kit, please call us at 855.256.2467.

 

Add Coverage
Expand your home protection to include additional refrigerators or A/C units, pools, spas and more. Call 855.256.2467 for assistance or to purchase additional coverage.