Some homeowners run the risk of costly breakdowns.

YOU can be risk-free with a TotalProtect Home Service Plan.
Enter the Reservation #  you received in the mail for your special offer.

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What is a home service plan?

A home service plan helps cover the cost of repairing or replacing your important home appliances and systems when they break down from everyday use. Here's how it works:

  • Choose the monthly price that works best for you. Your coverage starts 30 days after you enroll.
  • When a covered item breaks down, call us any time or place a claim online.
  • We’ll find a local, pre-screened technician to service your covered item.
  • Your covered item is repaired or replaced and you pay your service call fee.*

What's covered with TotalProtect

Air Conditioning System

Don’t risk it. Cover up to 2 central cooling systems plus accessible ductwork.

Heating System

Feel warm and safe with protection for up to 2 gas or electrical furnaces or heaters.

Electrical System

Let our experts do it. Your interior wiring, light switches, and smoke detectors are covered.

Plumbing System

Plumbing repairs aren't cheap. Cover internal pipes, drains, garbage disposal, and stoppages.

Washer & Dryer

Laundromat? No way! Whether top or front loader, gas or electric, you're covered.

Water Heater

Tank or tankless, you're covered. Even failures caused by sediment are covered.

Toilets

Leave the tinkering to us. Tanks, bowls and toilet mechanisms within the tank are covered.

Refrigerator

They just don't last like they used to. Protect your fridge, ice maker and water dispenser.

Ovens

Keep things cooking. Safeguard your cooktop, range, wall oven and built-in microwave.

Why TotalProtect is for you

Create online claims

Easily place claims, check claim status, manage your account, see covered items, download your contract and lots more at my.totalprotect.com.

No inspection required

For those problems you didn’t see coming due to rust and corrosion, sediment build-up and more. Applies to any age, make or model of covered systems.

24/7 customer service

Customers can speak with a representative 24/7/365. Service referrals are available even for items not covered by TotalProtect®.

6-month guarantee on repairs

All covered repairs are guaranteed for a FULL 6 MONTHS. So now, you can rest easy knowing if a problem persists, we’ll take care of it.

40,000+ professionals

Access to our Service Provider Network of over 40,000 licensed professionals (prescreened and pre-qualified), passing our high standards for quality.

See offer

Appliance Buyline®

This discount service provides savings on the purchase of name brand appliances, including: washers and dryers, freezers, refrigerators, microwave ovens, ranges and more.

What customers are saying at ConsumerAffairs.com

Paul of
St. Petersburg, FL
"TotalProtect Home Warranty was very responsive and they took good care of me. I submitted my claim online and navigating through their website was easy. The contractor that they sent did a good job, and he seemed very confident and nice."
Maurice of
Yonkers, NY
"TotalProtect is great, and we’ve been a customer for many years. They were a deal that was too good to refuse when our mortgage company offered it to us. Submitting a claim to them over the phone has been excellent. We were then given a time and the contractors were punctual. They were terrific, and they took care of the job immediately. The quality of work provided is excellent, too."
Thomas of
Virginia Beach, VA
“I have two claims in for two different properties with TotalProtect. Submitting those claims was very easy. I would give all of the techs they send an A-plus rating too. Thus far, they have solved issues with my washing machine, dryer, plumbing, and HVAC. TotalProtect has been doing a good job overall.”
*See terms, conditions and limitations in your Service Plan Agreement that you can review once we receive your enrollment request and send you your materials. Covered items must be in good working order, with no apparent visual or operational malfunctions, on your Agreement effective date. Service call fee due at time of service. This fee is separate from the monthly plan premium. Non-covered and incidental charges may apply to certain repairs or replacements. If you cancel after the effective date you may be responsible for any costs associated with claims processed during the term of your Agreement prior to cancellation. Benefits may vary by state. Not available in all states; subject to sales tax where applicable.
 
1Reimburses you up to $1,200 if (a) your only cooling or heating system is non-operational for 24 hours or more from the time of the first service visit should there be a delay in acquiring repair parts, or (b) a sudden break in a water pipe results in flooding and the removal of water from the residence by a water removal company is delayed by 24 hours. Only 1 claim, per member per 12-month period. Additional terms and conditions apply, which will be included in your plan materials you receive after enrollment. 
 
2Reimburses you up to $1,000 when you have to pay a deductible on a covered homeowners insurance claim. Only 1 claim, per member per 12-month period. Additional terms and conditions apply, which will be included in your plan materials you receive after enrollment.
 
The HomeSure Companies and Cross Country Home Services, Inc. are not affiliated in any way with RBFCU Insurance Agency LLC, its affiliates or subsidiaries.
RBFCU Insurance Agency LLC is a wholly-owned subsidiary of RBFCU Services LLC. RBFCU Services LLC is affiliated with Randolph-Brooks Federal Credit Union (RBFCU). Insurance or other products are not deposits; are not obligations of the credit union; not NCUA insured; and not guaranteed by RBFCU Insurance Agency LLC, RBFCU Services LLC or RBFCU.