WHAT EXACTLY IS COVERED UNDER THE INSIDE ELECTRIC WITH SURGE PLAN?

This plan covers your inside electric main service panel, all inside wiring and electrical outlets, as well as your fuse box and light switches up to $1,000. It also has added surge protection that provides reimbursement for surge-damaged household electronic equipment and appliances up to $1,000. The plan materials you’ll receive have everything that’s covered along with information on limitations, exclusions and more.

 

WHAT IF MY INSIDE ELECTRIC COMPONENTS ARE VERY OLD?
It doesn't matter. As long as they’re working when your contract goes into effect, they’re covered. You can check out the contract for any coverage details and limitations.

HOW MUCH DOES THE INSIDE ELECTRIC LINEPROTECT WITH SURGE PROGRAM COST?

That’s the best part! Just $9.99 per month brings you the many benefits and peace of mind that comes with inside Electric LineProtect with Surge Protection. With the high cost of labor, parts and even complete replacements, this service can often pay for itself.

 

WHAT ARE SOME EXAMPLES OF ITEMS OR CONDITIONS THAT ARE NOT COVERED?

Some examples of things that the plan does not cover are: any exterior electric lines, aluminum wiring, light fixtures, and ceiling fans. It's important to read the details included in the General Exclusions and Limitations section of your contract.

 

WHEN DOES COVERAGE BEGIN?

Coverage begins 30 days from enrollment date. And remember, you can call 800.474.4047 to cancel at any time before the "Effective Date" shown on your Coverage Summary document, and you won’t be billed a cent. Of course you can cancel at any time after your review period and billing will stop.

 

CAN I USE MY OWN REPAIRMAN?

 

Inside Electric LineProtect:

No. LineProtect has an extensive list of pre-screened service technicians in our partner network. So you can be sure your covered item is being repaired by some of the best in the business.

 

Surge Protection:

Yes. When any of your electronic appliances or equipment is damaged by a surge event, you can choose any repairman you would like. Once your repair or replacement is complete, just send LineProtect the bill and you will be reimbursed up to $1,000.

 

HOW CAN I BE SURE OF THE QUALITY OF THE PEOPLE SENT TO MY HOME?

For covered inside electric repairs, every tradesperson dispatched has undergone an extensive screening and selection process, which includes, but is not limited to: license and insurance verification and interviews with previous customers.No one is permitted into the service network unless they meet all our stringent requirements.

 

WHAT EXACTLY DO I DO IF I NEED A REPAIR?

 

Inside Electric LineProtect Repairs:

You can easily request service online anytime or call the toll-free number, 24 hours a day, 365 days a year.Have your contract number ready, which can be found on your Coverage Summary document.

 

Surge Protection Repairs:

When any of your electronic appliances or equipment is damaged by a surge event, you can choose any repairman you would like. Once your repair or replacement is complete, just send LineProtect the bill along with your completed claim form and we will reimburse you up to $1,000.

 

WHAT HAPPENS AFTER I’VE PLACED A CLAIM?

 

Inside Electric LineProtect:

LineProtect will put you in contact with a licensed, approved service provider in your area and schedule the repair at a time convenient to you.

 

Surge Protection:

Once you send your claims reimbursement form along with the repair bill, LineProtect will reimburse you up to $1,000 for any covered surge event.

 

IS IT TRUE INSIDE ELECRIC HELPS PAY FOR A REPLACEMENT IF THE DEVICE CAN'T BE FIXED?

Absolutely. As you will see in your contract’s coverage and limitation details, the plan pays up to $1,000 for covered electrical repairs or replacements and up to $1,000 for the repair or replacement of electronics equipment or appliances damaged by power surges.

 

DOES THE PROGRAM HAVE A 30-DAY TRIAL?

No. The plan gives you 30 days from today before billing begins so you have time to consider the program and decide if it’s right for you. During that time, you’ll receive all the materials you need to make the best decision. And if you decide it’s not for you and call to cancel within 30 days from today, you will not be billed a penny. That’s the LineProtect satisfaction guarantee.If you do not cancel within these 30 days, your coverage will begin and your monthly premiums will be billed to the payment method you provided today.

 

WHEN WILL I RECEIVE MY AGREEMENT?

You should receive your welcome guide within 7-10 working days after enrolling.It will include your Service Plan Agreement, contract number and plan effective date.

 

WHAT IF I WANT TO CANCEL MY ORDER / WHAT IF I WANT TO STOP THIS SERVICE BEFORE I GET BILLED?

Just call toll-free 800.474.4047 within 30 days of today to cancel and avoid being billed.After the 30 day review period, you can call that same number to cancel and avoid further billing.

 

HOW IS THE PROGRAM BILLED? / AM I GOING TO BE BILLED? / WHEN WILL I BE BILLED?

The low monthly fee is conveniently billed to the payment method you provided today.  So if, for any reason, you decide the program is not right for you, simply call LineProtect at 800.474.4047 and cancel before your 30-day review period ends, and you will not be billed. The program will have cost you nothing.

 

CAN I CANCEL AFTER I’VE MADE A CLAIM?

Yes. However, you would be responsible for the lesser of the remaining premium for the rest of the year or the amount of the claim.

 

CAN I CANCEL AT ANYTIME?

Yes. You may cancel at any time. If you call to cancel before the first 30 days are over, you will not be billed. You may also cancel at any time thereafter and billing will stop. You will be refunded any unexpired payment amounts you may have made, less claims paid. However, if you have made a claim, you would be responsible for the lesser of the remaining premium for the rest of the year or the amount of your claim.

 

WHERE/WHO IS LINEPROTECT?

What:  LineProtect is a home service plan that protects your inside electric items you need and use the most against the mechanical failure caused by everyday wear and tear – coverage that is not currently included in your homeowners policy.
Who/Where:  All Home Service Plan Agreements are issued by HomeSure Services, Inc., except in the following states where they are issued by the identified entity: in AL, AZ, FL, IL, IA, MA, NV, NH, NM, NY, NC, OK, SC, TX, UT, VT, WA, WI and WY by HomeSure of America, Inc.; in CA by HomeSure Protection of California, Inc.; in VA and OR by HomeSure of Virginia, Inc. Services are administered by Cross Country Home Services, Inc., OR CCB #202158, and provided by independent tradespeople/contractors. All Home Service Plans are registered marks of Cross Country Home Services, Inc., Fort Lauderdale, FL 33355. Please see contract for actual terms and conditions; benefits may vary by state. Not available in all states; subject to sales tax where applicable.