SurgeProtect

 

WHAT EXACTLY IS COVERED UNDER THE SURGE PROTECTION PLAN?

This plan provides reimbursement for surge-damaged household electronic equipment and appliances up to $5,000. The plan materials you’ll receive include everything that’s covered along with information on limitations, exclusions and more.

 

WHAT IF MY ELECTRICAL EQUIPMENT AND APPLIANCES ARE VERY OLD?

It doesn't matter. As long as they’re working when your contract goes into effect, they’re covered. You can check out the contract for any coverage details and limitations.

 

HOW MUCH DOES THE SURGE PROTECTION SERVICE PLAN COST?

That’s the best part! Just $14.95 per month brings you the many benefits and peace of mind that comes with this plan. With the high cost of labor, parts and even complete replacements, this service can often pay for itself.

 

WHAT ARE SOME EXAMPLES OF ITEMS OR CONDITIONS THAT ARE NOT COVERED?

The repair or replacement must be more than $100 to be covered. Some examples of conditions that would be excluded are: damage from misuse, faulty wiring and improper or incomplete installation. It's important to read the details included in the General Exclusions and Limitations section of your contract.

 

WHEN DOES COVERAGE BEGIN?

Coverage begins 30 days from enrollment date. And remember, you can call 866-230-4983 to cancel at any time before the "Effective Date" shown on your Coverage Summary document, and you won’t be billed a cent. Of course you can cancel at any time after your coverage begins and billing will stop.

 

CAN I USE MY OWN REPAIRMAN?

Surge Protection: Yes. When any of your electronic appliances or equipment is damaged by a surge event, you can choose any repairman you would like.

 

WHAT EXACTLY DO I DO IF I NEED A REPAIR?

Surge Protection Repairs: When any of your electronic appliances or equipment is damaged by a surge event, you can choose any repairman you would like. Once your repair or replacement is complete, just send LineProtect the bill and we will reimburse you up to $5,000.

 

WHAT HAPPENS AFTER I’VE PLACED A CLAIM?

Surge Protection: Once you send us your claims reimbursement form along with the repair bill, you will be reimbursed you up to $5,000 for any covered repair or replacement.

 

IS IT TRUE THE SURGE PROTECTION PLAN PAY FOR A REPLACEMENT IF THE ITEM CAN'T BE FIXED?

Absolutely. As you will see in your contract’s coverage and limitation details, the plan pays up to $5,000 for the repair or replacement of electronics equipment or appliances damaged by power surges.

 

DOES THE PROGRAM HAVE A 30-DAY TRIAL?

No. The plan gives you 30 days from today before billing begins so you have time to consider the program and decide if it’s right for you. During that time, you’ll receive all the materials you need to make the best decision. And if you decide it’s not for you and call to cancel within 30 days from today, you will not be billed a penny. That’s the plan’s satisfaction guarantee.  If you do not cancel within these 30 days, your coverage will begin and your monthly premiums will be billed to the payment method you provided today.

 

WHEN WILL I RECEIVE MY AGREEMENT?

You should receive your plan documents within 7-10 working days after enrolling.  It will include your Service Plan Agreement, contract number and plan effective date.

 

WHAT IF I WANT TO CANCEL MY ORDER / WHAT IF I WANT TO STOP THIS SERVICE BEFORE I GET BILLED?

Just call toll-free 866-230-4983 within 30 days from today to cancel and avoid being billed.  After the 30 day period, you can call that same number to cancel and avoid further billing. 

 

HOW IS THE PROGRAM BILLED? / AM I GOING TO BE BILLED? / WHEN WILL I BE BILLED?

When you enroll today, you will have 30 days before the low monthly fee is conveniently billed to the payment method you provided today.  So if, for any reason, you decide the program is not right for you, simply call at 866-230-4983 and cancel before the 30-day period ends, and you will not be billed. The program will have cost you nothing.

 

CAN I CANCEL AFTER I’VE MADE A CLAIM?

Yes. However, you would be responsible for the lesser of the remaining premium for the rest of the year or the amount of the claim.

 

CAN I CANCEL AT ANYTIME?

Yes. You may cancel at any time. If you call to cancel before the first 30 days are over, you will not be billed. You may also cancel at any time thereafter and billing will stop. You will be refunded any unexpired payment amounts you may have made, less claims paid. However, if you have made a claim, you would be responsible for the lesser of the remaining premium for the rest of the year or the amount of your claim.

 

WHERE/WHO ISSUES THIS PLAN?

Who/Where:  The Agreement is issued by HomeSure Services, Inc., except in the following states where they are issued by the identified entity: in AL, AZ, FL, IL, IA, ,LA, MA, NV, NH, NM, NY, NC, OK, SC, TX, UT, VT, WA, WI and WY by HomeSure of America, Inc.; in CA by HomeSure Protection of California, Inc.; in VA and OR by HomeSure of Virginia, Inc. Services are provided by independent tradespeople/contractors. All Home Service Plans are registered marks of Cross Country Home Services, Inc., Fort Lauderdale, FL 33355. Please see contract for actual terms and conditions; benefits may vary by state. Not available in all states; subject to sales tax where applicable.